Welcome to Blackhawk Design Studio!
We’re more than just a business—we’re a passionate, veteran-owned studio dedicated to creating high-quality, personalized products that make every occasion special. Whether you're looking for custom apparel, hats, promotional items, or unique gifts, we craft each piece with care, purpose, and pride.
From personalized name tags and seasonal décor to logo-branded merchandise, our goal is to bring your vision to life with premium craftsmanship and attention to detail. We believe in the power of personalization, making every item meaningful, memorable, and one-of-a-kind.
No matter the season or reason, we’re here to help you create something truly special. Thank you for supporting our small business—we can’t wait to make something just for you!
FAQs
Contact Us
Our Privacy Policy
When you purchase something from Blackhawk Design Studio, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. You can read more about Shopify's Privacy Policy here: https://www.shopify.com/legal/privacy.
We reserve the right to modify this privacy policy at any time, so please review it frequently.
Shipping & Returns
RETURNS
PRE-MADE / NON-PERSONALIZED ITEM
Must be returned/exchanged within 7 days of receiving the merchandise. Item(s) must be unused and undamaged. Buyer is responsible for return shipping cost. Once we receive the item(s) back to our facility, a refund less the original shipping cost will be processed.
PERSONALIZED/CUSTOM ITEMS
ALL CUSTOM ORDERS ARE FINAL SALE.
Due to the custom nature of our items-- Once production is in progress, orders cannot be changed or canceled. Any changes or cancellations will acquire a cancellation fee. Fee will vary depending on how far along we are in production.
Custom items are non-refundable. If there are any discrepancies with your order please contact us immediately.
SALE ITEMS
All sale items are final sale.
Multiple promo codes cannot be combined. Promo codes cannot be added to sale items.
SHIPPING RATES INCLUDE
- Postage Fee
- Insurance for total value (coverage for loss or damaged packages)
- Packing materials to ensure safe transportation (double boxing, peanuts, tissue paper, bubble paper, tape, fragile stickers, etc)
- Full tracking number (USPS First Class International excluded)
All orders will be checked & packaged carefully to ensure safe transportation. If there are any discrepancies upon receiving your order, please contact us immediately.
LATE DELIVERY
In the event that there is a delay during transit, weather related delays, we cannot be held responsible on behalf of the carrier. Please contact the shipper to submit a claim.Custom orders remain final sale.
Shipping Policy
PERSONALIZED/CUSTOM ITEMS
ALL CUSTOM ORDERS ARE FINAL SALE.
Due to the custom nature of our items-- Once production is in progress, orders cannot be changed or canceled. Any changes or cancellations will will acquire a cancellation fee. Fee will vary depending on how far along we are in production.
Custom items are non-refundable. If there are any discrepancies with your order please contact us immediately.
DIGITAL PROOF POLICY
* 1 complimentary proof of your requested design is included with your order per item
* 1 complimentary minor adjustment/change will be provided per item
* Additional proofs are subject to a design fee of $5 per proof
Custom orders will be produced exactly as approved. Any changes after you have approved are subject to a reprinting/design fee. It is the buyers responsibility to thoroughly review the proof provided. Any typos, misspellings or incorrect dates must be identified at time of proofing.
DIGITAL PROOF APPROVAL IS REQUIRED BEFORE WE PROCEED TO PRODUCTION.
ESTIMATED PRODUCTION TIME
1 - 3 est. business days to receive proof confirmation
10 - 12 est. business days production time (engraved items + small laser cut items)
12 - 15 est. business days production time (large laser cut signs)
2 - 6 est. business days transit/shipping time
International delivery: 10 - 15 est. business days shipping time.
BUSINESS HOURS
Monday - Friday: 9AM - 5PM
Saturday & Sunday: Closed
Ph: 678-410-6112
All inquiries are typically answered within 24-48 business hours, questions sent over the weekend are normally answered the following Monday. Feel free to call us with any questions!
RUSH ORDERS
Rush/Expedited services available for an additional fee; upon request. Please contact us with your *need by* date before placing an order.
Production time is subject to change depending on how soon the proof is approved/if we need to make changes/adjustments/additions.
LATE DELIVERY
In the event that there is a delay during transit, weather related delays, we cannot be held responsible on behalf of the carrier. Custom orders remain final sale.